Thank you for shopping with LitCon. We are a nonprofit and the purchase of events goes towards helping to advertise and promote those events.
Still, we understand. Life happens.
Cancellations prior to the individual event being set up will be refunded 100%, no questions asked. (Well, we might ask questions so that if it is because of something we did wrong, we can address it in future events.)
Once events are set up, we will have to evaluate the refund depending on if there is time to replace you/ if there has been ad spend yet. We will do everything we can to assist in refunding as much as we can without hurting the other participants in that event.
After LitCon has officially gone live, we cannot refund as ad spend has been set. If there is a legitimate emergency, we can potentially provide an exchange for a future event on a case by case basis.
To request a refund, please complete this form.